Create New Ticket

Welcome to the DRIVER helpdesk ticketing system. To "open" a "ticket" please fill in this form specifying: your enquiry, the type of enquiry, your e-mail address and the email addresses of the people you want to include in the ticket conversation. Your request will be "assigned" to the members of the DRIVER support team who will contact you as soon as possible. "Opening" a ticket will initiate a conversation, i.e. an history of messages, between you and the support team members. Please remember that:

• Any reply from the team members will be saved in the ticket and delivered to you by email
• Any reply from you to the team members will have to be specified through this interface, NOT by email, and will be saved in the ticket; to ease this process, all emails from team members contain a link you should click on to reply to the message
• As a general rule, if it is more than one person interacting with the team members, please sign your replies; this will notably improve the quality of the conversation.